ARTWORK – Orders containing fine detail should be submitted as custom matchbooks for best appearance. Submit legible copy (clearly printed or typed). We take no responsibility for errors due to illegible, unclear, or conflicting instructions. Artwork submitted should be black and white line- art. Laser printer or electronic output will be considered camera- ready if the DPI resolution is 600 or better. Faxed artwork will not be accepted. Unless otherwise requested, all artwork and/ or text will be resized to fit imprint area.
ART CHARGES – Art submitted needing any additional touch- up will incur an art charge. The charge will be based on the time spent converting to camera- ready art. Some standard art charges, in addition to the customer logo set- up charge of $25.00 (g), are:
ART TOUCH-UP – Starting at $20.00 (x)
CURVED TYPE – $15.00 (Type-only orders)
BASIC PROOFS – $20.00 (x)
CLIP ART – Clip art and national trademarks are supplied at no charge. Upon request we will fax copies of available clip art.
PHOTO REPRODUCTION – Submit a glossy black and white original print no larger than 5 X 7 inches. Pre-screened photos are not acceptable.
COLORS – Colors may vary slightly from the illustrations in this catalog. We reserve the right to use either the imprint color or black as the inside print ink color.
PROOFS – Black and white proofs can be supplied for a $20.00 charge. Proofs are mailed out 2-3 working days from receipt of order. Black and white proofs may be faxed; however, supplier is not responsible for proofs approved with errors due to illegibility of faxed copy. Orders with proofs not approved within 20 days will be billed for cancellation and proof charges.
PRODUCTION TIME – Normal production is 15 – 20 working days from receipt of order, or pending any clarification, if needed. Orders requesting proofs ship 15 -20 working days from proof approval.
MINIMUM QUANTITIES – 20 Strike minimum order 1 case of 2,500 books packed 50 boxes of 50 books each. 30 Strike minimum order 1 case of 1,000 books packed 20 boxes of 50 books each.
CANCELLATIONS AND COPY CHANGES – We are unable to make no-charge copy changes more than 24 hours after receipt of order. To cancel or make copy changes after 24 hours, customer is responsible for 100% of assembled product, 75% of any printed stock, or 50% of any unprinted product. Due to production schedules, it is not always possible to stop production on an order.
SPLIT SHIPMENTS – Limited to one year’s duration. The minimum split-shipment order is 12 cases, the minimum shipment is 4 cases. Contracts cancelled or not completed after 1 year are subject to a charge.